Concerning the power prices rise across Australia, many Queensland households are already pressured, hence, to help manage these rising costs, the Queensland Government has launched a one-time $350 Energy Bill Relief Payment for eligible residents which all submissions must be received by 31 August 2025 at 11:59 pm AEST.
This initiative is aimed at the most vulnerable, especially concession card holders and those on income support. The payment will be applied directly to electricity bills, reducing the financial burden just as winter energy use peaks.
All details of this targeted support have been thoroughly detailed here, so ensure you do not miss out on any info.
What is the $350 Energy Bill Relief Payment?
This payment is a once-off $350 credit that goes straight to your electricity account. It does not require a refund or repayment, and unlike the broader federal energy rebates, this Queensland-specific payment is additional and designed to supplement other financial supports.
To the eligible householders, here are in short, the details to treat as important:
- The $1,000 Queensland Cost of Living Rebate
- The $300 Commonwealth Energy Bill Relief Fund instalments
Combined, these supports can significantly reduce your upcoming energy bills, but each requires separate qualification and, in some cases, separate applications.
Who is Eligible to Apply?
To be eligible for the $350 Energy Bill Relief Payment, all of the following criteria must be met:
- You must hold a residential electricity account in Queensland with an authorised electricity retailer or embedded network operator as of 1 August 2025
- You must live at the supply address listed on the account as your primary residence
- You or someone in your household must hold one of the following:
- Pensioner Concession Card
- Health Care Card
- Department of Veterans’ Affairs Gold or White Card
- Or receive an eligible government income support payment (e.g. JobSeeker, Parenting Payment, DSP)
- The property must be separately metered and billed for electricity, and;
- If your electricity is included in your rent, you are not eligible to apply
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How to Apply Before the Deadline
This payment is not automatic, so even if you’ve received other energy rebates recently, you must submit a new application to receive the $350.
Step 1: Gather Your Documents
- A recent electricity bill showing your name and supply address
- Your valid concession card or Centrelink payment details
- Bank account info (for verification, if requested)
Step 2: Apply Online Through the Queensland Government Portal
Visit Queensland Government portal and select “Apply for Energy Bill Relief.”
Step 3: Fill Out and Submit the Application Form
- Enter your personal and account details
- Provide concession card number and expiry date
- Accept the terms and submit your application
Step 4: Complete the Process Before Deadline
Applications close 31 August 2025 at 11:59 pm AEST, so complete it before then as late or incomplete applications won’t be considered.
Step 5: Wait for Confirmation and Payment
You will receive an email confirmation within 48 hours.
If you are approved, the $350 credit will be applied to your electricity account by 30 June 2025.
Dates to Treat as Important
- Applications Open: 1 August 2025
- Application Deadline: 31 August 2025 at 11:59 pm AEST
- Confirmation Email: Within 48 hours of submission
- Payment Credited By: 30 June 2025
For further assistance during the process, support is available through the following means:
- Online: qld.gov.au/energy-relief/help
- Phone: Call 13 QGOV (13 74 68) and select option 4
Frequently Asked Questions
Can I apply if I only have a Seniors Card?
No, you can not apply if you only have Seniors Card holders without a Pensioner Concession Card or receive a qualifying income support payment.
What if I live in a rental property and electricity is part of my rent?
If it is the case, then you are not eligible unless your electricity is separately metered and billed in your name..
Will the $350 payment affect my other Centrelink or state benefits?
No, this payment is tax-free and does not affect eligibility for any other federal or state support programs.
Can I apply after 31 August 2025?
No, you can not due to applications received after the deadline will not be accepted as stated earlier.
I received the Cost of Living Rebate already, do I still need to apply for this?
Yes, you still have to pay as the $350 Energy Bill Relief Payment requires a separate application even if you’ve qualified for other rebates.
Conclusion
This $350 credit is a lifesaver for many Queenslanders dealing with the constant rising of utility bills. So, if you meet the eligibility criteria, make sure you apply well before the 31 August 2025 deadline to avoid missing out…